Terms and Conditions

APPLIED VACUUM ENGINEERING
Standard Terms and Conditions of Sale

Unless otherwise stated the following terms and conditions apply to all orders for any goods supplied by Applied Vacuum Engineering. Equipment is offered as a piece of hardware only, and no offer of a process solution or system solution is included whether implied or otherwise.

We stand behind our products, provide clear warranties, offer responsive support, and operate with transparent commercial terms.

Warranty
  • 12-month warranty on new equipment.
  • 6-month warranty on refurbished equipment.
  • Warranty applies when equipment is operated within its intended specification.
  • Unauthorised repairs or modifications invalidate the warranty.
  • Consumable items and wear parts are excluded.
Delivery
  • Delivery dates are estimates and cannot be guaranteed.
  • Customers should inspect goods upon receipt and report any shortages or damage within 48 hours.
Returns
  • Returns must be authorised in advance and require an RMA number.
  • Returns may be subject to restocking charges.
Payment
  • Standard payment terms apply unless otherwise agreed.
  • Ownership of goods remains with AVE until payment has been received in full.
Product Specifications
  • AVE reserves the right to make improvements or modifications to specifications where necessary.
Customer Support
  • Dedicated after-sales support.
  • Customer enquiries acknowledged promptly and investigated thoroughly.

For full Terms & Conditions of Sale, please contact us.

AVE (1977) Ltd,
Units 7 – 9, 
Mead Court,
Thornbury,
Bristol,
BS35 3UW

Tel: +44 1454 413561
Email: [email protected]

Why our clients return to us time and again…

AVE has a proven track record of reliable and cost effective service

Contact Us

who we work with